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This article was prepared with the assistance of ABIL, the Alliance of Business Immigration Lawyers, of which Loan Huynh, Fredrikson Immigration Department Chair, is a member.

Systematic Alien Verification for Entitlements (SAVE) plans to enable a new initial verification response, “Unable to Create Case,” on February 20, 2023. SAVE will provide this response when a user tries to submit a duplicate case via a web browser.

Instead of creating a duplicate case, the “Unable to Create Case” response will provide the number for the original case. The user can then use the Case Search function to locate and track the original case. As noted above, SAVE said this implementation applies to the web browser access method. For Web Services (system-to-system connection) agencies, SAVE is continuing to implement a duplicate case error code.

SAVE said a case is considered duplicate only if the original case is still open and the following data elements are identical to those in the original case:

  • User submitting the case
  • Applicant’s name, date of birth and immigration enumerator
  • Benefit(s) for which the case is submitted
  • Any additional information requests (for example, grant date)
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